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COVID-19 HEALTH & SAFETY POLICY

*SUBJECT TO CHANGE IN ACCORDANCE TO GOVERNMENT GUIDELINES

Prior to your appointment

Visiting Nina Datta at UrSkin is strictly by appointment only. Please ensure you have an appointment prior to coming to the clinic.

If you or anyone within your household have recently travelled to anywhere in the world, please allow 14 clear days before attending an appointment.

On the day of your appointment

If you feel unwell, have a temperature, continuous cough, loss or change in taste of smell for any reason, please do not attend your appointment.

Instead please call 07809 217707 to re-arrange your appointment. Alternatively please email urskinclinic@outlook.com

We have suspended our cancellation/no show fees until further notice.

We no longer have a waiting area so please arrive at your appointment time. We will not be able to let you in before then.

The current government guidelines state that face coverings are mandatory other than where necessary to remove for treatments. This means you are required to wear a face mask before entering the clinic and should not be removed until you leave. Face coverings may be removed where necessary for treatment.

If you are driving to your appointment, please do so and aim to arrive at your appointment time.

If you are taking public transport, please adhere to the government directive of wearing a mask.

On arrival, you will be required to sanitise your hands and have your temperature checked.

To allow for safe social distancing, there is a reduced number of people permitted in clinic at one time.

Please do not bring guests or children with you to your appointment.

Please avoid bringing excess bags, coats and belongings to your appointment.

The bathroom will still be available open, so if you do use it, do let me know immediately so that we can perform a deep clean.

The treatment room is cleaned thoroughly after every appointment. We have built in dedicated 30 minutes cleaning blocks after each client. This means that the clinic is cleaned before you arrive and when you leave.

During your appointment

The current government guidelines state that face coverings are mandatory other than where necessary to remove for treatments. This means you are required to wear a face mask before entering the clinic and should not be removed until you leave. Face coverings may be removed where necessary for treatment.

During treatments your practitioner will be wearing a new apron, new pair of gloves, a mask and face shield (subject to government guidelines). The treatment couch is cleaned and refreshed between each client. Disposable couch roll.

Blankets that are not single-use have now been removed, you can always bring your own blanket for comfort

Please do not touch any retail items or products on display, we will talk you through any aftercare suggestions.

We do have contactless payments available However, pleased be reassured that our card machine is thoroughly disinfected and cleaned after each use. If you prefer, you do have the option of paying in full for your treatment at the point of booking or up to 24 hours prior to your appointment.

After your appointment

Please ensure you leave the clinic and do not wait in the reception following your appointment.

If you feel unwell, develop a temperature, continuous cough, lose or experience changes in your taste of smell for any reason within 14 days of your appointment, please inform us immediately by contacting 07809 217707 Alternatively, you can email urskinclinic@outlook.com

PLEASE NOTE: We will do everything in our power to keep you safe when visiting Urskin Clinic we expect the same courtesy from you. We reserve the right to seek legal action against any individuals who fail to notify us of their COVID 19 symptoms or illness.